Solutions & Services

Product sales are followed up by a successful service concept: The service tool meine-wartung.de provides an optimal overview of maintenance-relevant products in order to offer customers efficient, centralised and digital maintenance and servicing. All maintenance tasks can be customised, managed and documented perfectly. 

Constantly keeping pace with the times, focussing on further development, investing in the future – that’s what NORDWEST is about. And we also put this idea into practice in TrainingsWerk, our training and further education programme. Our professional trainers train specialist trade partners on a wide range of topics in order to sustainably increase their advisory expertise and sales skills.  

A wide range of services, attractive conditions – these are the ways our partners benefit from our framework agreements. Whether vehicle procurement, fuel cards, energy suppliers, leasing or framework agreements in the mobile and landline network sector, we support you with our services.  

To strengthen and secure our specialist trade partners, we offer association factoring tailored to the needs of the trade at particularly favourable conditions through our wholly owned subsidiary TeamFaktor NW GmbH. By securing the entire value chain from purchasing to sales, we thereby make a decisive contribution to increasing the competitiveness of our customers. 

We take a holistic approach to marketing. We offer customised consulting, concepts for all marketing issues, services covering all online marketing needs and catalogue production to enhance the sales orientation of our trade partners. Among other things, NORDWEST creates compelling online designs for its partners and develops unique content for websites and social media. 

We offer highly effective all-round support for your order and returns coordination – with a central point of contact for all your concerns. Service is a top priority for us. 

Specialist dealers must systematise their organisations to survive. This is precisely where the FachWerk system concept comes in, which develops specialist trade partners into outstanding sales and service companies. Components of the sophisticated and proven overall concept are a competitive product range, a modern shopfitting/POS design, a strong online shop and regular sales and marketing campaigns. 

What our partners in the SME environment achieve over the course of their operation are works of a lifetime, and we are dedicated to ensuring that their ownership is passed on properly. NORDWEST supports young entrepreneurs, offers internships and also has a team of experts to advise on the planning of company succession, for example if the enterprise value is to be determined and partial sales or acquisitions are to take place within our network.  

Our specialists for shopfitting and product presentation are there to give customised advice on site. NORDWEST’s service includes POS modules, shelving, stocking, merchandise fixture and assortment planning, as well as innovative lighting concepts and the procurement of shopfitting components.