The FachWerk concept
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FachWerk sytem concept
When the system beats the price!
With the FachWerk system concept, we support our specialist trade partners with many time-consuming tasks in their day-to-day work in order to organise their business processes efficiently. We develop our specialist trade partners into outstanding sales and service companies. By systematising many daily tasks, you have more time for the important things: customers, day-to-day business and sales success.
The focus is on sales and marketing activities for products, services and events, which are marketed centrally via all sales channels. In shops via the sales floor and in-store TV, online via the eSHOP, newsletter and social media channels and in the field via advertising materials for the sales team. We also relieve our FachWerk partners substantially of these tasks in terms of condition management, receivables management, accounting and data management, enabling them to concentrate fully on their customer groups and their specific services.
And customers experience their shopping in a completely new way: with advice, in a modern and innovative shop and, of course also digitally.
The FachWerk concept is aimed at established specialist wholesalers who want to reposition themselves in a professional and modern way and at young entrepreneurs who want to get off to a flying start.
The system beats the price. This is especially true for trade with interchangeable product assortments. Specialist dealers must systematise their organisations to survive.
Jan WasemBusiness Unit Manager Sales Concepts
FachWerk - Simply explained!
The advantages for you
- A greater regional connection on site by focussing on customer groups in brick-and-mortar business
- Time to further intensify customer contacts
- Relief from everyday tasks such as bookkeeping, payment processing, data management, customer analyses, etc.
- Assortments extended with strong brands
- Modern and innovative shop design
- Comprehensive marketing and sales support
- Specialised services such as maintenance and servicing, click & collect and targeted product training
- Customised customer support, such as a rental service for selected products, flexible financing solutions or flocking of workwear
- High level of consulting expertise
FachWerk has given me more freedom to concentrate on my day-to-day business. The standardised overall concept has relieved us of many tasks. This has freed up time that we have put to use by expanding our services and investing in customer loyalty. This is an immense help to remain competitive as a medium-sized company.
Matthias PohlManaging Director, FachWerk Werkzeug Pohl
